Surveillance and Tracking Services

Surveillance and tracking services are used to monitor people, places, and things. These systems can use various types of monitoring technologies and often require covert observation.


Counter-surveillance is the practice of monitoring others without being observed (e.g., citizens recording police activity such as the Rodney King beating or Copwatch). This type of surveillance is also known as inverse surveillance.

Video Surveillance

Video surveillance systems are networks of cameras, display units, and recorders that help secure businesses. They can monitor business processes, detect crime and security threats, track employee productivity and compliance with safety regulations, and much more.

A comprehensive video surveillance system can boost productivity and protect your investments by reducing theft, vandalism, and liability claims. Often, insurance companies require video surveillance systems at gas stations, convenience stores, and liquor stores due to their early and late hours and limited staffing.

These systems work by capturing images and transmitting them over a wired or wireless network to the monitoring center. The video management software allows users to access, analyze, and store the footage remotely. These systems are also capable of providing real-time streaming and live monitoring.

The best options for video surveillance are those that use cloud storage to sidestep the drawbacks of local storage. Using a cloud storage solution means you don’t have to worry about your system running out of space and can easily expand your capacity. Additionally, you can use a remote dashboard to manage your video surveillance systems.

You should take the time to research different vendors to find a provider that offers the features you want. Consider things like the size of your company, how many assets you’re protecting, and how long you’ll be keeping your footage for.

Audio Surveillance

Elder abuse is a serious problem that affects the physical, emotional, and financial well-being of seniors. Covert audio surveillance is an effective tool that can be used by investigators to catch abusers and bring them to justice. However, the use of audio surveillance must be done in accordance with applicable laws and regulations.

Audio surveillance is the use of electronic devices to remotely listen in on conversations and record them. These devices can be incredibly discreet, often appearing as everyday objects such as smoke detectors or electrical outlets.

There are many different ways to conduct audio surveillance, but most of them require a microphone and some sort of recording device. Microphones can be omnidirectional (picking up sound from all directions, most common in surveillance) or directional (picking up sounds in a specific direction, useful for long-distance communication). Recording devices can be as simple as a recorder attached to a laptop or tablet or as complex as a bugging device worn on the body.

The laws around audio surveillance vary from state to state, but in general it is legal to record conversations if both parties are aware of and consent to the recording. In the workplace, it is also legal in most states to record conversations as long as the employees are informed of this. Retail stores generally post signs informing customers that recordings may be taking place, and this is sufficient in most cases.

GPS Tracking

GPS tracking uses a network of satellites and devices to establish a person’s location on Earth with remarkable precision. It is used for a variety of commercial purposes, including vehicle tracking, fleet management and security systems.

For a business with a fleet of vehicles, having real-time vehicle tracking is essential to optimizing routes, reducing fuel waste, improving safety practices and providing excellent customer service. GPS tracking can also help businesses glean insights on employee driving habits and productivity.

Trackers are also useful for monitoring any equipment or vehicles that may be vulnerable to theft. Many GPS tracking software platforms can even set up a geofence perimeter around an asset or a vehicle, which can trigger an alert if the object leaves the designated zone.

The law on surveillance and GPS tracking varies depending on the specific circumstances, so it’s always best to seek legal advice from a qualified professional. Generally, however, tracking an individual’s location to spy on them is illegal and can result in serious criminal charges.

For example, if a company enters someone’s private property to deploy a tracking device, this can be considered trespassing and stalking. This is because tracking someone’s behavior over a long period of time could be construed as harassment, which is illegal under the Data Protection Act of 1998.

Mobile Device Tracking

Mobile device tracking is a feature that can help users monitor and track the location of their devices. It uses various methods, including GPS, to pinpoint the exact location of a device. This type of tracking is particularly useful when a phone or tablet is lost or stolen, and can be used to locate and retrieve devices remotely.

One popular way to track a smartphone or other mobile device is through the use of a third-party service that utilizes a unique tracking ID. A number of services and apps can track a phone using this method, such as Find My Device or Prey. In many cases, this can be done even when the device is offline or not utilizing its GPS functionality.

Another way to track a device is through the use of cellular network providers’ databases and triangulation systems. This method is more reliable than using GPS, and can be used in areas where cell service is poor or non-existent. Some providers will offer free or premium tracking services, and will provide detailed reports of the device’s movements.

It is important to remember that any kind of tracking method can potentially violate the privacy of other people, and should be used responsibly and in accordance with applicable laws and regulations. Obtaining informed consent from anyone being tracked, ensuring data security and limiting access to critical features are essential for protecting personal information.